Intermec recently released their latest solution, VERDEX, which is designed to help postal workers manage address data in real-time for maximum ROI and customer satisfaction.

By capturing an image of an address or other data via a handheld scanner, a verification of information in the database is performed and the image goes through a cleansing process in order to provide instant address verification from the point of collection. In addition, VERDEX integrates into existing parcel collection processes with ease.

The postal industry relies on the accuracy of addresses, so the more sophisticated address verification can be, the less costly issues, such as undeliverable packages, will become.

VERDEX is said to be available in November 2010. For more information on Intermec and their products, learn more here.

The Socket Mobile SoMo 650 hand-held mobile computer was recently selected to accompany the Digital Dining restaurant management/POS system. Rather than having servers leave the table, speed and efficiency will be increased by making the table become the POS. By using a hand-held system, such as the SoMo 650 and Digital Dining software, waiters can easily take and send orders, answer questions about menu items, and process credit card payments without ever having to leave the table!

Unitl recently, hand-held mobile computers were not widely adopted in the restaurant industry because finding a device that could handle the strain associated with the restaurant environment was difficult, but now the SoMo 650 is not only durable enough, but also compact enough for true portability. Best of all, the SoMo 650 is an affordable solution that offers even small restaurants the luxury of table-side ordering and payment.

For more information about Socket Mobile and their products, learn more here.

I recently came across an interesting solution that allows an iPad to be integrated to a store’s POS by simply using an RFID tag, software from Global Bay, a credit card, RFID receiver and RFID antenna, and of course, an iPad. The particular video(below) that I saw used the Zebra RW 220 in order to print customer receipts.

With this solution, retail stores could offer loyalty cards for, let’s say, the top 10% of their customers. The loyalty card would be embedded with an RFID chip, and upon the customers’ entrance to the store, the store clerk would be alerted on the iPad.

Instantly, information about the customer can be automatically retreived, including all of their past purchases. This creates countless opportunities for enhanced buyer experience. With the wardrobing tool that comes with the software, store clerks would be able to assemble outfits with previously purchased items in conjunction with in-store items in order to create a shopping cart, or even a wish-list that integrates with an e-commerce site for later purchases. Should a product be out of stock, there’s even a product locater feature.

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Today Intermec announced INcontol, a managed service portfolio that allows for flexibility, integrated mobile devices and wireless network management services, all hosted via a web-based tool. This shifts day to day mobile device management and troubleshooting tasks to Intermec, or one of its partners, in order to allow customers to efficiently track assets, secure network investments and achieve a lower total cost of ownership.

INconrtol is offered in different levels of support options, INview, INsync and INcommand:

INview
A basic device management option offering device inventory, including monitoring of device status and serial numbers, asset reports and telephone technical support

INsync
A robust device management option offering which includes INview services plus proactive monitoring, remote troubleshooting, device statistics and management, real-time information on battery life, power status and customized email and SMS alerts

INcommand
Afull wireless network management option which includes INsync services, monitoring of WLAN and/or WWAN status and signal strength, network troubleshooting and printer tracking, as well as monitoring of WWAN data usage, SMS, email and phone history

These options allow full accommodation for diverse customer needs. Best of all, information is available in real-time at any time via a secure web browser. In addition, INcontrol helps in avoiding downtime via custom asset reports, giving management a higher visibility to the state, location and utilization of mobile devices. If devices are lost, they can be wiped from a remote location, protecting critical business information.

For more information on Intermec and their products, learn more here.

While we’ve often discussed mobile ticketing, we were happy to announce our involvement with MissionTix.com, an online ticketing service.

Through the use of our software CaptureSoft™ eXpress venues will be able to use handheld mobile devices to scan barcodes from both printed tickets and those displayed on a smartphone screen. This offers a great benefit to ticket holders, who will no longer have to take the time and find the resources to print their tickets, but can rather simply display their ticket on their phone, provided that they have internet access. By using CaptureSoft eXpress, the barcode scanners will be able to recognize and scan the ticket’s barcode on screen, all while tracking admitted tickets into the system in real-time.

Mobile ticketing is truly revolutionizing the entertainment industry, offering customers the convenience they crave and venues the tracking they need. Missiontix.com’s new system with CaptureSoft eXpress will make its debut this June at the Recher Theatre in Towson, MD.

To see how the system in action, watch the video here.